Getting started
Everything you need to create your account, explore the ecosystem, and start using Neuraphic products.
Account & sign-in
How do I create a Neuraphic account?
Go to accounts.neuraphic.com and select "Create account." You will need a valid email address. After entering your details, you will receive a verification email — click the link inside to confirm your address. Once verified, you can sign in and access the full Neuraphic ecosystem. A single account gives you access to every product — Apps, Workers, Claeth, Prion, and Praeth. There is no need to create separate accounts for each service.
What happens when I sign in for the first time?
After verifying your email, sign in at accounts.neuraphic.com. On your first sign-in, you will be guided through a brief onboarding flow: choosing your primary use case, setting a display name, and optionally creating an organization. Once complete, you land on your account dashboard where you can explore available products, configure security settings, and invite team members. We recommend enabling two-factor authentication immediately.
How do I set up two-factor authentication?
Sign in at accounts.neuraphic.com and navigate to your security settings. Select "Enable two-factor authentication" and follow the prompts to link an authenticator app (any TOTP-compatible app works). You will scan a QR code, then enter a one-time code to confirm the setup. Save the backup recovery codes somewhere secure — they are your fallback if you lose access to your authenticator. Two-factor authentication is strongly recommended for all accounts and required for organization administrators.
What can I see on my account dashboard?
Your account dashboard at accounts.neuraphic.com shows your profile information, active sessions, security settings (password, two-factor authentication, passkeys), and connected organizations. It is also where you manage your email address, notification preferences, and account recovery options. For product-level dashboards — usage, team activity, billing — use your dashboard at apps.neuraphic.com instead. The account dashboard is focused on identity and security; the product dashboard is focused on product management.
Products & choosing
What products are part of the Neuraphic ecosystem?
Neuraphic builds several products that work together. Apps is a composable backend platform — describe what you want and the runtime wires audited atoms into a production backend on your own domain. Workers lets you stand up AI assistants that answer your customers on WhatsApp, grounded in your own knowledge. Claeth is an AI defense layer that protects systems against prompt injection, jailbreaks, and other adversarial attacks. Prion is an autonomous security agent that scans and monitors your infrastructure. All products authenticate through a single Neuraphic account.
How do I choose the right product for my use case?
If you need to ship a backend for an application — auth, payments, storage, queues, scheduled jobs — start with Apps. If you want an AI assistant that answers your customers on WhatsApp from your own knowledge, start with Workers. If you are building AI-powered applications and need to protect them from adversarial attacks, look at Claeth. If you want continuous, autonomous security monitoring across your infrastructure, Prion is the right fit. Many teams use multiple products together. You can start with one and add others at any time from your dashboard at apps.neuraphic.com.
Building & dashboard
How do I build my first app?
Go to apps.neuraphic.com and sign in with your Neuraphic account. Describe what you want to build in plain language — for example, "a marketplace where sellers list items and buyers pay with a card." The assistant proposes an atom graph, composes the backend, and boots it on a sandbox. By default, every change runs through review before it deploys to production, so you approve what goes live. You can adjust the review gate as you build confidence. Your first app can be running in under thirty minutes. See Apps help for the full walkthrough.
How do I navigate my dashboard?
Your dashboard at apps.neuraphic.com is your central management interface. After signing in, you will see an overview of active products, recent activity, and team status. The navigation lets you switch between products — Apps, Workers, Claeth, Prion — and access organization-wide settings like team management, billing, and audit logs. Each product section has its own dedicated views for configuration and monitoring.
Team & billing
How do I add team members to my organization?
Sign in to your dashboard at apps.neuraphic.com and go to your organization settings. Select "Team" and then "Invite member." Enter their email address and assign a role — administrator, member, or viewer. They will receive an invitation email with a link to join your organization. If they do not already have a Neuraphic account, they will be prompted to create one. You can manage roles, revoke access, and view team activity from the same page.
How do I set up billing?
In your dashboard at apps.neuraphic.com, navigate to your organization settings and select "Billing." From there, you can add a payment method, choose a plan, and review your current usage. Neuraphic billing is unified across all products — one invoice covers Apps, Workers, Claeth, Prion, and any other active services. You will see a breakdown of usage per product. Invoices are generated monthly and available for download. If you need custom billing arrangements or enterprise pricing, contact our team. See Billing help for details.
Docs & support
Where can I find documentation?
Product-specific documentation is available through the Help Center. You will find dedicated sections for Apps, Workers, and developers and the API. Dedicated sections also cover billing, privacy and data, security and compliance, and live system status. For account-related questions — password resets, two-factor authentication, sessions — visit accounts.neuraphic.com/help. For anything not covered, reach out to [email protected].
How do I get help and support?
Start with the Help Center — it covers the most common questions across all products. If you cannot find what you need, email [email protected] or visit the Support Center to submit a request. Enterprise customers have access to priority support with dedicated response times. For urgent account security issues — compromised credentials, unauthorized access — contact support immediately and include "URGENT" in the subject line. We aim to respond to all requests within one business day.
What are the system requirements?
Neuraphic products are web-based and work in any modern browser — Chrome, Firefox, Safari, or Edge (latest two versions). No plugins or extensions are required. Mobile access is supported through your device's browser, though the full desktop experience is recommended for complex management tasks. There are no special hardware requirements beyond a stable internet connection.
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