Getting started help

Go to accounts.neuraphic.com and select "Create account." You will need a valid email address. After entering your details, you will receive a verification email — click the link inside to confirm your address. Once verified, you can sign in and access the full Neuraphic ecosystem. A single account gives you access to every product: Workers, Prion, Claeth, Console, and the CLI. There is no need to create separate accounts for each service.

After verifying your email, sign in at accounts.neuraphic.com. On your first sign-in, you will be guided through a brief onboarding flow: choosing your primary use case, setting a display name, and optionally creating an organization. Once complete, you land on your account dashboard where you can explore available products, configure security settings, and invite team members. We recommend enabling two-factor authentication immediately.

Sign in at accounts.neuraphic.com and navigate to your security settings. Select "Enable two-factor authentication" and follow the prompts to link an authenticator app (any TOTP-compatible app works). You will scan a QR code, then enter a one-time code to confirm the setup. Save the backup recovery codes somewhere secure — they are your fallback if you lose access to your authenticator. Two-factor authentication is strongly recommended for all accounts and required for organization administrators.

Neuraphic builds several products that work together. Workers are AI employees that handle real business tasks like writing, research, and customer support. Prion is an AI defense layer that protects systems against prompt injection, jailbreaks, and other adversarial attacks. Claeth is an autonomous security agent that scans and monitors your infrastructure. The CLI lets you manage everything from the terminal. The Console is the web-based admin dashboard. All products authenticate through a single Neuraphic account.

If you need AI to perform business tasks — content creation, customer service, data analysis — start with Workers. If you are building AI-powered applications and need to protect them from adversarial attacks, look at Prion. If you want continuous, autonomous security monitoring across your infrastructure, Claeth is the right fit. Many teams use multiple products together. You can start with one and add others at any time from the Console.

The Console is your central management interface at console.neuraphic.com. After signing in, you will see your dashboard with an overview of active products, recent activity, and team status. The left navigation lets you switch between products — Workers, Prion, Claeth — and access organization-wide settings like team management, billing, and audit logs. Each product section has its own dedicated views for configuration and monitoring. For a full walkthrough, see the Console help section.

Go to workers.neuraphic.com and sign in with your Neuraphic account. Select "Create Worker" and choose a role — for example, content writer, customer service agent, or data analyst. Give the Worker a name and configure its context by providing information about your business, tone, and guidelines. By default, Workers run with human-in-the-loop supervision, meaning you review and approve their output before it goes anywhere. You can adjust supervision levels as you build confidence. Your first Worker can be running in under five minutes.

The Neuraphic CLI is currently in development. When available, you will install it with a single command and authenticate using your existing Neuraphic account. The CLI will open your browser for a secure login flow — no need to paste tokens manually. Once authenticated, you can manage Workers, check Prion status, run Claeth scans, and more, all from the terminal. See the CLI help section for installation details and command reference.

Your account dashboard at accounts.neuraphic.com shows your profile information, active sessions, security settings (password, two-factor authentication, passkeys), and connected organizations. It is also where you manage your email address, notification preferences, and account recovery options. For product-level dashboards — usage, team activity, billing — use the Console instead. The account dashboard is focused on identity and security; the Console is focused on product management.

Sign in to the Console and go to your organization settings. Select "Team" and then "Invite member." Enter their email address and assign a role — administrator, member, or viewer. They will receive an invitation email with a link to join your organization. If they do not already have a Neuraphic account, they will be prompted to create one. You can manage roles, revoke access, and view team activity from the same page. Granular, product-level permissions are currently in development.

In the Console, navigate to your organization settings and select "Billing." From there, you can add a payment method, choose a plan, and review your current usage. Neuraphic billing is unified across all products — one invoice covers Workers, Prion, Claeth, and any other active services. You will see a breakdown of usage per product. Invoices are generated monthly and available for download. If you need custom billing arrangements or enterprise pricing, contact our team.

Product-specific documentation is available through the Help Center. You will find dedicated sections for Workers, Prion, Claeth, the CLI, and the Console. For account-related questions — password resets, two-factor authentication, sessions — visit accounts.neuraphic.com/help. API reference documentation and integration guides are coming soon. For anything not covered, reach out to support@neuraphic.com.

Start with the Help Center — it covers the most common questions across all products. If you cannot find what you need, email support@neuraphic.com or visit the Support Center to submit a request. Enterprise customers have access to priority support with dedicated response times. For urgent account security issues — compromised credentials, unauthorized access — contact support immediately and include "URGENT" in the subject line. We aim to respond to all requests within one business day.

Neuraphic products are web-based and work in any modern browser — Chrome, Firefox, Safari, or Edge (latest two versions). No plugins or extensions are required. For the CLI, you need macOS 12 or later, a recent Linux distribution, or Windows 10 or later. The CLI requires a terminal with basic shell support. Mobile access to the Console and Workers is supported through your device's browser, though the full desktop experience is recommended for complex management tasks. There are no special hardware requirements beyond a stable internet connection.