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Get in touch

Every message is read by a person. The address you pick decides how fast, and a support ticket beats an email every time.


General inquiries

Anything that does not fit one of the addresses below. If you are not sure where a message goes, it goes here.

hello@neuraphic.com

Support

Product help, account questions and technical issues. Open a ticket at support.neuraphic.com, which is the fastest route and the one that gets tracked. Email works too.

support@neuraphic.com

Security

Report a vulnerability or security concern. See our responsible disclosure policy.

security@neuraphic.com

AI safety

Concerns about model behavior, alignment, or capability boundaries.

safety@neuraphic.com

Legal

Regulatory correspondence, subpoenas, and compliance inquiries.

legal@neuraphic.com

Press

Interview requests, fact-checking, and media inquiries. See our press page.

press@neuraphic.com

Careers

Engineering, research, design and developer advocacy are open. If none of them is you and you think that is our mistake, send an open application.

careers@neuraphic.com

Neuraphic, Inc. is incorporated in Delaware, United States.

Learn more about what we are building and why.