Console help

The Neuraphic Console is the web-based administration interface for your organization. It gives you a centralized view of all active products — Workers, Prion, Claeth — along with team management, billing, audit logs, and API key management. Think of it as your control panel for the entire Neuraphic ecosystem. The Console is separate from your individual account settings at accounts.neuraphic.com; it is focused on organization-level management rather than personal account security.

Go to console.neuraphic.com and sign in with your Neuraphic account. You will use the same credentials you use at accounts.neuraphic.com — there is no separate login. If your account belongs to an organization, you will land on that organization's dashboard. If you belong to multiple organizations, you can switch between them from the top navigation. The Console requires a modern browser (Chrome, Firefox, Safari, or Edge). The Console is in active development — new features and sections are being added regularly.

The dashboard is your landing page after signing in. It provides a high-level overview of your organization: active products and their status, recent activity across all services, team member count, and current billing period usage. From the dashboard, you can navigate directly to any product section (Workers, Prion, Claeth) or jump to organization settings. The dashboard is designed to surface what matters most at a glance so you can quickly assess whether everything is running as expected. Dashboard widgets and customization options are coming in future updates.

In the Console, go to your organization settings and select "Team." You will see a list of all current members with their roles and last active date. To invite someone, select "Invite member," enter their email, and choose a role: Administrator (full access to all settings), Member (can use products and view data), or Viewer (read-only access). Invitations are sent by email and expire after 7 days. You can revoke access at any time by removing a member from the team page. More granular, product-level permissions are currently in development.

Navigate to "Billing" in your organization settings. The billing page shows your current plan, payment method, and a breakdown of usage across all active products. You can see how many Workers are running, Prion request volumes, Claeth scan counts, and associated costs. Invoices are generated monthly and available for download as PDF. To update your payment method or change your plan, use the controls on this page. For custom enterprise billing or questions about charges, contact our team.

Audit logs record every significant action taken within your organization: team member changes, product configuration updates, API key creation and revocation, billing changes, and security events. In the Console, go to your organization settings and select "Audit log." Each entry shows the action, who performed it, when it happened, and the affected resource. You can filter by date range, action type, or team member. Audit logs are retained for 90 days on standard plans. Extended retention is available on enterprise plans. Audit log export is currently in development.

The Console manages organization-level settings: organization name, default product configurations, notification preferences for the team, and billing. For personal account settings — password, two-factor authentication, email address, sessions — go to accounts.neuraphic.com instead. This separation ensures that organization administrators manage team-wide settings while individual users control their own credentials and security. To edit organization settings in the Console, navigate to "Settings" in the left sidebar.

The left sidebar in the Console lists all available products: Workers, Prion, and Claeth. Select any product to see its dedicated management view — active instances, configuration options, usage metrics, and logs. The dashboard provides a cross-product overview, while each product section lets you drill into specifics. If a product is not yet activated for your organization, the Console will show information about what it does and how to enable it. You can activate and deactivate products from their respective sections.

In the Console, navigate to "API keys" under your organization settings. From there, you can create new keys, view existing ones (the full key is shown only once at creation), set expiration dates, and revoke keys that are no longer needed. Each key can be scoped to specific products and permission levels — for example, a key that can only read Prion analytics but not modify configurations. We strongly recommend rotating keys regularly and using the narrowest permissions possible. Revoked keys stop working immediately. API key management is currently in development, with basic key creation available now.

The Console and CLI provide access to the same underlying features through different interfaces. The Console is best for visual monitoring, onboarding new team members, reviewing dashboards and charts, and managing settings through a point-and-click interface. The CLI is best for automation, scripting, CI/CD integration, and developers who prefer terminal workflows. You do not need to choose one — most teams use both depending on the task. Changes made in either place are reflected everywhere immediately.

If you cannot sign in to the Console, first confirm you can sign in at accounts.neuraphic.com — the Console uses the same credentials. If your account works but the Console shows an error, check that your account belongs to an organization (individual accounts without an organization see a setup prompt). Try clearing your browser cache or using an incognito window. If you see a permissions error, contact your organization's administrator — your role may not have Console access. For persistent issues, check system status or email support@neuraphic.com.

For Console-specific issues, email support@neuraphic.com with the subject line "Console" and include: what you were trying to do, what happened instead, your browser and version, and a screenshot if possible. You can also visit the Support Center to submit a structured request. For account access problems (cannot sign in, forgot password, locked out), go to accounts.neuraphic.com/help instead, as those issues are handled by the identity system rather than the Console.